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Shipping Policy

Last updated: 11 November 2026

Where we deliver

We currently deliver to most PIN codes across India through our courier partners. If your PIN code is not serviceable, we will let you know and refund any amount paid.

Shipping charges

Shipping is free on all orders within India. Any change to shipping charges will be shown clearly at checkout before you pay.

Dispatch and delivery time

  • Orders are usually dispatched within 1–2 business days of confirmation. Orders placed on Sundays or public holidays are processed on the next business day.
  • Delivery normally takes 3–7 business days after dispatch, depending on your location. Remote areas may take longer.
  • Delivery timelines are estimates and may be affected by weather, strikes, or other events beyond our control.

Order tracking

Once your order is dispatched, we will send you the tracking details by email and/or SMS. You can also check your order status in My Account.

Cash on Delivery

Cash on Delivery (COD) is available on eligible orders. Please keep the exact amount ready, or pay by UPI if the delivery partner offers it. We may contact you to confirm COD orders before dispatch.

Delivery issues

  • Please check the package at the time of delivery. If it looks damaged or tampered with, you may refuse it, or record a short unboxing video and contact us within 48 hours.
  • If a delivery fails because of an incorrect address or because nobody was available after repeated attempts, the order may be returned to us. We can re-ship it, and additional shipping charges may apply.

Contact us

EvoNaturals Private Limited
B-5, Commercial Complex, VKIA Road No. 5, Road No-5 VKIA, Jaipur – 302013, Rajasthan, India
Email: info@evonaturals.com
Phone: +91 95877 77461
Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST