Last updated: 11 November 2026
This Privacy Policy explains how EvoNaturals Private Limited (“Evo Naturals”, “we”, “us”) collects, uses and protects your personal information when you visit www.evonaturals.co.in or buy from our online store (together, the “Website”). By using the Website, you agree to this policy.
Information we collect
- Details you give us: your name, email address, phone number, billing and shipping address when you place an order, create an account, or contact us.
- Order details: products purchased, order value, payment method and delivery status.
- Payment information: online payments are processed by our payment partner (such as Razorpay). We do not see or store your full card, UPI or net-banking details.
- Technical information: IP address, browser type, device and pages visited, collected through cookies and similar technologies.
How we use your information
- To process, ship and deliver your orders, and to send order and delivery updates.
- To create and manage your customer account.
- To respond to your questions, requests and complaints.
- To prevent fraud and keep the Website secure.
- To send you offers or news, only if you have agreed to receive them. You can unsubscribe at any time.
- To meet our legal, tax and accounting obligations.
Sharing your information
We do not sell your personal information. We share it only with trusted partners who help us run our business, and only as much as they need:
- Payment gateways, to process payments.
- Courier and logistics partners, to deliver your orders.
- Hosting, email and IT service providers.
- Government or legal authorities, when required by law.
Cookies
We use cookies to keep items in your cart, remember your login and understand how the Website is used. You can turn off cookies in your browser settings, but some features, such as the cart and checkout, may not work properly.
Data security and retention
We use reasonable security measures, including encrypted (HTTPS) connections, to protect your information. We keep your information only as long as needed for the purposes above, or as required by law, for example for tax records.
Your rights
You can view and update your account details at any time from My Account. You may also ask us to correct or delete your personal information, or to stop sending you marketing messages, by writing to info@evonaturals.com.
Children
Our products are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date it was last updated.
Contact us
EvoNaturals Private Limited
B-5, Commercial Complex, VKIA Road No. 5, Road No-5 VKIA, Jaipur – 302013, Rajasthan, India
Email: info@evonaturals.com
Phone: +91 95877 77461
Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST